What people ask us most

We are out of network with every plan, so you pay for each session yourself and, if your plan allows it, ask for reimbursement. We do not take Medicare or Medicaid. If you need someone who bills your plan, we will gladly give you names.

It is a receipt with the dates and kind of session that we give you each month. You send it to your plan to ask for out-of-network reimbursement. Your plan decides whether it pays anything and how much: ask it before you start.

If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you start. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.

Before the first session we give you the cost of each one in writing. You pay at the end of the session, by card. There is no contract and no payment in advance. The fees page explains it step by step.

Yes, we take HSA and FSA cards like any other card. Check with your plan that therapy is an expense it can cover.

It is a conversation to get to know each other. You say what you want, your therapist explains how they work, the limits of confidentiality and the possible risks and benefits of therapy, and together you decide whether to go on.

A session lasts about 50 minutes. Your therapist suggests a pace, and you adjust it to your work and your week. Nobody promises you a number of sessions.

Our therapists are licensed in Texas. By video we see people who are in Texas during the session; if you will be in another state, we cannot see you that day. The licenses are in the footer of this page.

Do not wait for us to answer. Call or text 988, any time. In an emergency, call 911. This site is not monitored around the clock.

What you say in session stays in your record, and we share it only as the law allows. There are exceptions, for example if someone is in serious danger. Your therapist explains them in the first session.

We mostly see adults and couples. In family therapy, children can take part with the permission of a parent or guardian. How consent works depends on Texas law, and your therapist explains it.

We ask for 24 hours' notice to change or cancel an appointment. If a work shift gets in the way, tell us as soon as you can and we will find another time.